How do I get a copy of my German deregistration confirmation?
We receive many inquiries whether we can help in the following scenario:
I have already deregistered and I’m no longer in Germany. Unfortunately, I have lost the confirmation of deregistration and need it now.
Reasons for this:
- Proof of deregistration
- contract termination
- Proof for health insurance
- Proof for pension insurance
Can we help? Yes!
We have already helped many customers to get a copy of their deregistration confirmation and have received it (using our German address), as many citizen’s offices do not send letters abroad. We then provided our customers with a scan and sent the original abroad.
What costs can I expect?
Citizen’s offices charge a fee of 5-15 € per person for the preparation of the confirmation. If several people need support, there is usually a maximum amount (the highest we experienced was 25€ for a whole family). We receive the exact amount from the citizen’s office and forward those details. After your payment the confirmation will be sent to us.
For our service we charge a fee of EUR 49,–. Included in this fee are:
- Use of our online form (so that we have all relevant data)
- Access to our secure customer area, where all ID cards / passports are uploaded and all communication with us takes place
- Communication with the responsible citizen’s office
- We provide a German address so you can receive the confirmation
- we make the scan available in the secured customer area
- we send the original confirmation abroad (additional charge EUR 20,–)
How can I book the service?
What is the exact procedure?
- Click on the button
- Fill out the form (please use the statement date from the past)
- Enter all persons for whom confirmation is required
- After the payment you will receive an email with a link
- Open a ticket in our secure customer area and upload all ID cards / passports
- Wait until we send the details of the payment to the citizen’s office and pay it
- After receiving the confirmation we will send you a scan of your cancellation confirmation
- We send your confirmation abroad
I have a question?
Please use the contact details below. We are happy to help :)