We recommend this service for all those who have already left Germany or no longer have access to the mailbox after moving out. Use this service to receive the deregistration confirmation as fast as possible
As soon as we have received the confirmation of your deregistration / “Abmeldebestätigung” (from the responsible citizens’ office ), we will provide you with a scan version of it. We will also send the original deregistration confirmation / “Abmeldebestätigung” with registered mail to your new address abroad. The scanned document and a proof of delivery / tracking code can be accessed in a protected login area. You will receive the login data automatically via email.
Please make sure to upload the proof that you have sent the deregistration documents via registered mail to the Bürgeramt.