What our customers say

I left Berlin in March and had absolutely no idea where to start. Oliver's team handled everything — filed my Abmeldung, sent me the Abmeldebestätigung as a PDF, and followed up on the Rundfunkbeitrag cancellation without me having to chase anything. The whole thing was done in 10 days.

I was already back in Bangalore when I realised I hadn't deregistered. I was expecting a nightmare — notary visits, consulate trips, the lot. Instead, deregistration.de walked me through exactly what was needed, handled the power of attorney remotely, and filed everything. Took about 3 weeks from my side of the world.

Clear communication at every step. I got an email when the filing was submitted, another when the Bürgeramt acknowledged it, and the PDF the day it arrived. My German is basic at best — having everything explained in English made a huge difference. Genuinely recommend.

I didn't know I was eligible for a pension refund until the deregistration.de team mentioned it during my case. Three months after filing my Abmeldung, I applied for the refund through their fundsback referral. The amount came back to me 11 months later. That information alone was worth the service fee several times over.

Efficient and honest. I had a question about whether I needed to cancel my health insurance separately — they told me straight away that it depended on my insurer and gave me the exact letter template to use. No upselling, just the right answer. That's rare.

Translated from German

We deregistered as a family — two adults, one child. Everything handled as a single case. One intake form, one invoice, three Abmeldebestätigungen. Our Singapore employer needed certified copies within a tight window and the team made sure the timing worked. Very professional.

Translated from German

I was genuinely dreading the Bürgeramt. Berlin's appointment wait time is something like 4 months. deregistration.de submitted by post instead and bypassed the queue entirely. Got my confirmation in 12 days. Wish I'd known about this service the last three times I moved in Germany.

The All-Inclusive package was worth every cent. My health insurance kept billing for two months after I left because I hadn't sent the right cancellation letter. The deregistration.de team drafted it, sent it on my behalf, and confirmed the cancellation. Saved me EUR 450 in charges I should never have paid.