About Deregistration.de
Our mission: To make German bureaucracy as simple as possible! You don’t speak German or you are already abroad? No problem. Deregister online with our help & save yourself a lot of time and effort.
The Beginning Of Deregistration.de
Deregistration.de is part of SympatMe – a company founded in 2014 that helps people deal with bureaucratic matters in Germany. We also support people in settling and living in Germany.
“The idea is to give foreigners in Germany, as well as German citizens, the tools they need to handle German bureaucracy and successfully settle in their language or emigrate.”
The idea for this project came in 2014. Many of our international friends were moving to Germany at the time. It all started while my sister and I were at University.
One day, Chris from America asked me if I could help him fill in some official forms. Of course, I agreed and started reading… (his Mom wanted him to take up private liability insurance while he was studying in Germany).
I felt a bit embarrassed because it was hard to understand. In German bureaucracy, there is an entirely different language somehow. Anyway, I figured it out, and we got it done. Only one of the first situations brought a huge issue to my attention. Friends kept asking the same questions and having the same problems.
They all struggled, mainly because official forms and documents were only available in German, and there were no English translations. We understand and support the notion that people who move to Germany should try to learn German. But how on earth should anyone who wasn’t a mother tongue take care of their business if we, as German speakers, had trouble understanding the documents?
We need to read carefully to understand some bureaucratic documents. So how can anyone expect non-native speakers to understand them? In our opinion, one can’t. For this reason, I have created this project with my sister Yvonne. The idea was to give expats and immigrants in Germany the tools with which they could deal with German bureaucracy in their language.
We translated the most important official documents and application forms into various languages. Initially, it was only a small side project. We didn’t do it for the money, and we just wanted to help. Since then, this project has been growing, and now there is even a team employed, helping to help people. We’ve branded our services, and we’re still growing.
Thank you!
Finally, we would like to thank our supporters, our partners, customers and those newspapers that took notice of us, interviewed us and wrote about our company history, mission and development. Click on the logo if you want to know more 🙂
Company Values
Our Key Numbers
Why people love our service? Over the years, we have been able to help many people that were leaving Germany. Our customers trust our service because we lift a lot of work and stress off their shoulders. These are your benefits: You don’t have to go to the Bürgeramt in person, and you don’t have to communicate with any office. We take care of that! You don’t even have to have a German address for our service, you can use ours. You don’t have to invest time in researching information. And you don’t have to speak German. We have translated all important forms and information for you. See for yourself!
33,000 +
CUSTOMERS
100%
MONEY BACK GUARANTEE*
10
YEARS OF EXPERIENCE
100%
PERSONAL SUPPORT
Managing Director & Cofounder
Oliver
Frankfurth
Oliver Frankfurth is the founder of Deregistration.de and an expert on the subject of leaving Germany. His mission: to support private individuals and companies in deregistering their place of residence and with other bureaucratic tasks – completely online, from any location and, above all, quickly, reliably and easily.
Customer Success & Partner Management
Therese Gatterburg
Therese has been in the Customer support branch since 2019 and has always been passionate about helping others. As Customer Support Manager, they make sure our clients are well-informed and feel heard. As a multicultural person herself, they understand the importance of helpful services for internationals, especially for bureaucracy.
Content Marketing Manager & Webdesign
Louisa
Anger
Louisa, our content manager and online marketing specialist, is responsible for growing organic traffic and conversions. With her expertise in content marketing and SEO, as well as email marketing and web design, she ensures a seamless digital experience for our target audience.
Deregistration Services
If you are planning to leave Germany and start a new life, there are some things you need to keep in mind to avoid problems. If you want to emigrate properly, you need to invest time in good planning. Maybe you are moving abroad for a job, or you want to move with unemployment benefits? Whatever the reason, expat services like SympatMe can help you with the process. Take a look at our deregistration services.
Money back guarantee
*Customers satisfaction guarantee: We refund your payment if we can’t deregister you*.
You can find out if you are successfully deregistered by:
- Receiving a deregistration confirmation letter, or
- Call the registration office where you deregistered.
* If you are not successfully deregistered or didn’t receive the required confirmation from the German citizen’s office, you can find out by:
- Using our managed service package: within 90 days after uploading the necessary documents in our secure support ticket system
- Using our self-service package: within 90 days of sending in your filled-out deregistration form (with registered mail/tracking code)
You can claim your money back: Don’t hesitate to contact us by providing your name, email address, customer/invoice number, a short explanation of the situation, and an attachment of proof/documents. If you have problems and want to claim your money back, you may contact us in your support ticket.