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  • You can fill out our form in Engilish!
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  • Customer support via Live Chat & Email

Facts About Contract Cancellation In Germany

If you want to cancel your contracts you should not miss our detailed blog post on this topic: Cancelling contracts in Germany

Which contracts must be terminated when I leave Germany?

When moving to a new country, it is essential to cancel contracts that you do not need abroad.

You must cancel the following contracts:

  • Your rental contract
  • Electricity, gas, water
  • Your internet and cell phone contracts
  • Any German insurances
  • Your employment contract 
  • The broadcasting fee (GEZ) 
  • Any gym memberships
  • Cancel subscriptions and memberships
  • Child benefit, daycare, school, and kindergarten
What is the difference between extraordinary termination and ordinary termination?

With ordinary termination, you do not have to give a reason. Ordinary termination means you terminate your contract within your contractually specified terms, and extraordinary termination is termination outside the stipulated contract period.

To cancel a contract extraordinarily, you must prove with documents that there is a valid reason for termination. For example, if you plan to move abroad, you can submit a deregistration confirmation or a new employment contract to obtain a special right of termination.

When does the special right of termination apply?

The special right of termination would come into effect if the contractually agreed when a service can no longer be provided. For example, if you move abroad, you can no longer visit your gym in Germany or use your Internet contract because your provider can no longer provide their service under the same conditions at your new residence. Thus, the extraordinary termination right applies, and you can terminate your contract – unless stipulated otherwise in the contract.

AVAILIABLE SERVICE & PRICING

Cancel all your contracts online

Contract Cancellation Premium

Now € 29,– / one-time

Preparation of individual cancellations with your digital signature, forwarding to the designated provider with confirmation receipt and on demand with a confirmation of the cancellation to our German address.

How the process works:

  • Click on the button “start now”
  • Provide us with all required information
  • We create a support ticket with further details
  • We complete the cancelation process on your behalf
  • We send the cancellation with tracking-ID to the providers
  • We receive a confirmation of the cancellation and provide you with a digital version

Contract Cancellation
Self-Service

Now € 9,- / one-time

We assist you in the preparation of the individual cancellation with instructions. You must print, sign and send it to your provider.

How the process works:

  • Click on the button “start now”
  • We create a support ticket with further details
  • We provide you with individual service instructions
  • We put together a termination letter with your data
  • You must sign and send it either by mail or e-mail, depending on the provider

We work with you individually, and our tailored approach allows you to choose the right service
for you!

Our service is fully digitalized, which means that you will not or barely need to deal with any paperwork, yes, even in Germany!

We are experts in our field, and you can trust that we will work on your case with commitment
and accuracy!

Facts about our Service

FAQ Contract Cancellation

How we support you in terminating your contracts

Have you left Germany or are you planning to move abroad? We can support you in terminating your contracts. Were you a member of a gym? Did you have a magazine subscription or were your children in a sports club? What about cell phones, internet, and electricity contracts? Did you have limited or unlimited contracts with service providers? With our help, you can keep track of everything and avoid long waits on the phone. Book our service and make your life a bit easier!

Cancel your contracts online 

With SympatMe you can cancel all your contracts online. We will complete the cancellation process on your behalf. You receive a tracking number from the registered mail we send to your provider. Depending on the package you’ve booked, we will provide you with a digital confirmation of termination from your provider or send you the original document to your address.

Why choose SympatMe?

There are many things to consider when leaving Germany. A very time-consuming task is cancelling contracts. But it is essential if you want to avoid paying for services you will no longer use. Our customers often experience issues with the language barrier. Especially extraordinary cancelations can be complicated, as you must give a reason and explain why you qualify for it.
We want to help you with this!

This service is designed to give you a hand and make your life easier. We complete the termination on your behalf and handle all communication with your providers. Our customers love how much money they can save, from not having to carry on paying for redundant contracts until the end of their terms.

What are the payment options?

You can choose from the following payment methods:

  • Credit card
  • (Instant) Bank Transfer
  • Apple pay
  • PayPal
  • Bancontact
  • EPS
  • Giropay
  • iDEAL
  • Przelewy24
  • KBC/ CBC Payment Button
  • Belfius Direct Net

Once you click “buy,” we direct you to our payment provider’s page. There you can complete your payment. We do not store your payment details at any time!

After successful payment, we redirect you back to our site.